Customer Service


Shipping & Delivery
We ship via UPS normally, or via the US postal service if cost is an issue, or if sending outside the country.  If you need other considerations, please contact
Privacy & Security
We take your security seriously.  Personal and financial information, is secured and protected.  We do not sell our customer list to anyone.
Returns & Replacements
If you have a problem with one of our bags, please let us know.  We offer a life time warranty on all products we make and we are dedicated to providing quality products. Every product is quality tested and is guaranteed for the life of the product against defects in materials and workmanship. Our quality guarantee applies only when products have been put to the use intended by Lone Peak and specifically excludes defects from misuse, use beyond a product's intended purpose or coincidental or consequential damage.
Please mail all returns to Lone Peak Designs, at 7225 78th Dr. NE, Marysville Wa.  98270
You can place an order on our web site, call us directly (800) 777-7679, or call us to find a local dealer.
Payment, Pricing & Promotions
We currently accept Visa, Master Card, and Discover.  Our pricing is not guaranteed to stay at the listed price, and can change with warning.  Promotions will be at the discretion of Lone Peak.